Alice Charles
Alice Charles Lead, Cities, Infrastructure & Urban Services World Economic Forum Geneva, Switzerland


Alice is an urban planner with 18 years’ experience in cities, urban development, urban infrastructure and services. She leads the World Economic Forum Global Future Council on Cities and Urbanization and its work on urban infrastructure financing, city capacity building, net zero carbon buildings and cities, urban innovation and inclusive, affordable and safe cities.


Save to calendar 19-11-2019 13:30 19-11-2019 14:30 Europe/Madrid How to Make Governments more Agile, Transparent and Participative?

The implementation of new technologies is increasingly fundamental for governments and brings the opportunity of improving structural challenges faced by the administration. When welcoming technology into governance, citizens need to be put at the center of smart city strategies to improve service quality, enhance the level of public trust in their government and drive better citizen outcomes. How can the public and private sector work in a closer collaboration to redesign public services? How can governments best capture the wider benefits that digital transformation can bring to people and society?


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